After go-live is when it really starts.

Care keeps what you build running, secure and up to date, and makes it better every quarter. Three levels, one fixed monthly fee, arranged per client rather than per application.

What you get
  • Documented response times, availability and reporting
  • Agreements that demonstrably meet ISO 27001
  • A fixed point of contact that knows your organisation
  • With Grow: a roadmap of what there is to gain
What it delivers for you

What you build keeps paying off.

Software nobody maintains becomes a risk within a year. Care keeps it running and makes it better every quarter.

Documented response times, availability and reporting in one agreement.

Agreements that demonstrably meet ISO 27001.

One fixed point of contact that knows your organisation.

With Grow: a roadmap of what there is to gain in the coming year.

Three levels

From monitoring to better every quarter.

Monitor15% per year

Monitoring, security updates, incident notification and an annual report. Response within eight working hours.

Most chosenManage20% per year

Everything in Monitor, plus resolving disruptions within the agreed time, minor maintenance and a quarterly report. Response within four working hours.

Grow25% per year

Everything in Manage, plus a quarterly improvement cycle, a development budget, an annual roadmap and two strategic conversations. Response within two working hours.

Per client and not per application. Several small agents fall under one agreement instead of a stack of separate contracts. The monthly fee has a floor of €250.

When this fits

Always. Care is in every proposal.

Everything we build falls under a Care agreement.

Software nobody maintains becomes a risk within a year.

A process that doesn't move with your organisation delivers less and less.

Managed on AzureOptional

Run and managed on the full Azure stack.

Your solution belongs in an environment as reliable as the software itself. We run and manage your applications, agents and integrations on the full Microsoft Azure stack, from hosting and networking to data, monitoring and security, in European data centres.

Optional, on top of any Care level.

One party, code and cloudApp Service, Functions, containers, databases and storage: we set it up, keep it running and keep it secure.
Grow without migration painScale automatically with peak load and pay only for what you use, without managing your own servers.
Demonstrably secure and compliantAzure security, logging and backups tied into our ISO 27001 agreements, with processing within the EU for the GDPR.
Control and insightMonitoring, alerting and a monthly cost report, so you know exactly what's running and what it costs.

That way responsibility for the whole chain, from code to cloud, sits with one team.

Het SOWEDO-team aan het werk
Building blocks

Proven building blocks, not a blank page.

Always
Monitoring and alerting, the audit trail, and reporting that automatically compiles availability, tickets and trends.
For support
Ticket triage that classifies notifications, prioritises them and links them to a known resolution, with a draft reply.
For recurring questions
Knowledge articles drawn up automatically from resolved notifications.
For disruptions
Incident analysis that builds a timeline and a draft root-cause analysis from logs and monitoring, within hours.
For Grow
Development signals: patterns in usage that we turn into a concrete improvement proposal.
Cost

Of the project price, settled in a fixed monthly fee with a floor of €250. Minimum term 24 months, because improvement takes time.

From 15% per year
Why SOWEDO

Why have us do this.

Advice firstOver thirty years of process expertise. We think along, not just about technology.
Safeguarded and responsibleThe GDPR and the AI Act are built into our work from the design stage.
One teamAdvice, build and management from a single team. One point of contact.
Demonstrably secureISO 27001 certified, with guaranteed response times and reporting.
Specialist van SOWEDO
Start with one conversation

After one conversation you'll know where your gains are.

The intro call is free and always gives you something. What you do next is up to you.

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