You growWe adviseWe automateYou growWe adviseWe automateWe are aware that you place your trust in us and that you want your data to be handled with care. This privacy statement explains how SOWEDO handles the (personal) data you leave with SOWEDO.
This privacy statement applies to all activities and all websites of SOWEDO's companies and trade names. Personal data may be exchanged between SOWEDO group companies.
SOWEDO provides services and software solutions for customer contact and communication to clients in the commercial and charitable sectors. We respect the privacy of all users and ensure that the personal data we receive is treated confidentially. All information is stored securely and is only accessible to persons for whom this is appropriate, safeguarded by technical, security and organisational measures.
If, after reading this, you still have questions about how SOWEDO handles your personal data, want to exercise your rights under the GDPR, or want to file a complaint, please send an email to dpo@sowedo.com.
SOWEDO can be regarded as the controller for the processing of the personal data and special categories of personal data of the employees associated with SOWEDO, within the meaning of the GDPR.
The following (special categories of) personal data may be processed by us:
We use personal data for the following purposes:
Personal data is only used for the purposes stated above. For other purposes we ask for your explicit consent.
SOWEDO may act as a processor for clients within the meaning of the GDPR. In that case we process personal data solely in the context of an assignment and we record the arrangements in a data processing agreement. Personal data is not provided to third parties unless we are legally obliged to do so.
SOWEDO, together with any processors, ensures appropriate organisational and technical security of personal data. This means data is only accessible to authorised persons and is used solely for the purposes and on the basis for which it was obtained. SOWEDO ensures that personal data is processed and managed exclusively within Europe.
The risks are set out in our procedures and processes, which are safeguarded on the basis of the ISO 9001 and ISO 27001 standards. These standards are assessed annually through internal and external audits. Certificates and reports are available for inspection on request.
When you send us email or other messages, we may keep those messages. We do not keep personal data longer than necessary for the stated purposes; the retention period depends on the purpose. As soon as your data is no longer needed, it is anonymised or deleted. The data is stored on secure servers of SOWEDO or of a third party.
The information is not shared with third parties. SOWEDO only provides personal data to third parties where this is permitted and done carefully, for example with your consent or where this is permitted under applicable law. For instance, SOWEDO may provide data to the police, judicial authorities or anti-fraud organisations where necessary to comply with a legal obligation or a legitimate interest. Our employees are obliged to respect the confidentiality of your data.
SOWEDO reserves the right to amend this privacy statement. You are responsible for keeping up to date with the latest version. We recommend that you consult this statement from time to time. The date of the last amendment is shown at the bottom.
We always offer you the option to view, change or delete all personal data provided to us. If you wish to change or have your data deleted, please contact us using the details below. The deletion of personal data is sometimes subject to legal or technical limitations (for example under the Dutch Public Records Act). Where applicable, you can also request that your personal data be transferred to an organisation designated by you (right to data portability).
SOWEDO B.V.
Tankval 34, 2408 ZC Alphen aan den Rijn
0172 - 428 800 · dpo@sowedo.com
Alphen aan den Rijn, 1 January 2023